Privacy Policy

1. Information We Collect and Store

We only collect and store data that is absolutely necessary to provide, maintain, and secure our services. This includes:

• User Account Information: Your name, account username, and account credentials.
• Email Address: Used for account verification, communications, billing notifications, and critical service updates.
• Technical & Workflow Data: Your API data, Collection data, and Environments created within the platform.
• Usage History: Log files, system actions, and performance metrics associated with how you interact with our platform to help us improve the service.

2. Payment Processing & Financial Data

We prioritize the security of your financial transactions.

• No Server Storage: Your credit card numbers, billing details, and payment credentials are never stored on PostLab servers.
• Exclusive Secure Processing: All payments are processed exclusively by our third-party, PCI-compliant secure payment processor.
• Third-Party Transfer Ban: Your payment details are never transferred, leaked, or exposed to any unauthorized third parties.

3. How We Use Your Data

We use the information we collect strictly for operational, security, and administrative purposes, specifically:

• Service Delivery: To provision your account, run your API collections, and maintain your custom environments.
• Security & Protection: To monitor for fraudulent activity, unauthorized access, and to ensure the overall integrity of our network.
• Technical Support: To troubleshoot errors, respond to your inquiries, and resolve platform issues.
• Account & Payment Management: To process subscriptions, manage renewals, and handle billing inquiries.

4. Data Sharing and Commercial Use

PostLab does not sell, rent, or transfer your personal or technical data to third parties for commercial or advertising purposes. Your data belongs to you.

We only share data with trusted infrastructure sub-processors (like our cloud hosting providers and payment processors) strictly to the extent necessary to deliver our service.

5. Security and Cloud Storage

Data is stored securely using industry-standard encryption protocols. We utilize trusted, enterprise-grade cloud service providers to host our platform, ensuring that your data is protected against unauthorized access, loss, or alteration whenever reasonably possible.

6. User Control: Data Deletion and Retention

You maintain full ownership and control over your information:

• Right to Delete: You have the right to delete your account and associated data at any time.
• Permanent Deletion: When you choose to close your account, all user information, email records, API data, Collections, and Environments will be permanently deleted from our active databases and cannot be recovered.

7. Changes to This Privacy Policy

PostLab may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data deletion rights, please contact us at:

support@postlab.to